Shipping & Returns
DELIVERY INFORMATION
Shipping Policy
Processing Time:
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates:
Shipping charges are calculated at checkout based on your location and the weight of your order. Estimated delivery times:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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International Shipping: 7-21 business days (availability may vary)
Shipping Confirmation & Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information.
International Shipping:
We offer international shipping to select countries. Customers are responsible for any customs and import taxes that may apply.
Return Policy
Eligibility:
Returns are accepted within 30 days of delivery for most items. To be eligible for a return, the item must be in its original condition.
Non-returnable Items:
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Digital products (eBooks, audiobooks)
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Gift cards
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Clearance items (if marked as final sale)
REFUND & EXCHANGE POLICY
Return Process:
To initiate a return, please contact our customer service team with your order number and reason for return. Once approved, we’ll provide instructions for returning the item.
Refunds:
Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected. Approved refunds will be processed to your original method of payment within 5-7 business days.
Exchanges:
We only replace items if they are defective or damaged. Contact us for assistance.
Return Shipping:
Customers are responsible for return shipping costs.